All artist have a minimum of 8 years of experience, with many boasting over 15 years of expertise.

LUXIT is Australia’s leading at-home beauty, wellness and lifestyle concierge, trusted by five-star hotels, premium residences and corporate clients nationwide. We work only with highly experienced, vetted professionals to deliver salon-quality hair, and makeup services directly to your door with precision and discretion. Our seamless booking process, commitment to luxury standards, and proven partnerships with global brands make us the most reliable and premium choice for at-home beauty services.

We operate from 7 am - 10 pm, 7 days a week. Booking after Service Hours will incur a $150 per hour fee. All bookings must be confirmed by 8 pm

Yes, you are able to book several services at the same time. Simply book them as separate transactions. Please see our LUXIT packages prior to booking your service.

LUXIT sets the benchmark for at-home wellness and massage services in Australia by bringing hotel-standard treatments directly to your home, residence or private event. Our mobile team of accredited professionals specialise in therapeutic massage, restorative bodywork, yoga, Pilates, meditation and holistic wellness experiences tailored to individual needs. Trusted by five-star hotels, luxury residences and premium corporate clients, we combine convenience with uncompromising quality, ensuring every session promotes relaxation, recovery and wellbeing in the comfort of your own space.

Yes, you definitely can. At the checkout, after filling in your details, scroll down to the bottom of the page and you will see a section that says ‘Notes’ where you may leave any extra comments for your stylist.

Yes, when making a booking, please ensure you enter the address where you would like the service to be conducted.

Yes, you can. Please call 0452 611 880 as soon as possible and we will make the relevant changes. We also suggest you double check the address to ensure all details are included such as unit or suite number. All time changes must be made between 7 am - 8 pm. Minimum 4 hours notification is needed. Changes will incur $50.

At LUXIT we understand if something comes up unexpectedly for you. You are able to postpone your booking if you notify us via email at bookings@luxit.com.au 72 hours prior to your booking. We will then allocate a credit code for you to use within 6 months of the original booking date. If the cancellation is within 72 hours, you will, unfortunately, forfeit your booking – if this is the case, we recommend you gift your booking to a family member or friend. This policy applies to At-Home services only. Services booked at hotels are nonrefundable once confirmed.

Yes, with enough notice, we can ensure you have the same LUXIT Professional. Please leave a note when booking on the app, or please call 0452 611 880

LUXIT is always willing to accommodate for you. If the Artist/Technician is required to wait more than 15 minutes you may be charged an additional waiting fee. However, if the Artist is required to wait more than 30 minutes you may risk forfeiting your booking.

At LUXIT we welcome all feedback. The LUXIT app gives you the opportunity to leave a comment and a star rating for your booking experience. Alternatively, you can e-mail us on bookings@luxit.com.au and also review us on Google or Tripadvisor

We specialise in the metropolitan areas of capital cities across Australia. If you are outside the metropolitan areas, please e-mail bookings@luxit.com.au or call 0452 611 880 for further inquiries.

Some LUXIT services are available for children. However, adult supervision will be required whilst the booking is in session.

Our LUXIT Professional shall take care of everything. Your LUXIT Professional will require an area to set up and place their equipment/makeup/tools.

You can add notes to your booking or e-mail bookings@luxit.com.au or call 0452 611 880. 

Our prices are fixed, however, if your hair falls below the shoulder blades, a $70 surcharge will apply to allow our hairdresser the additional time needed to style your hair to perfection. Please note a $70 surcharge will also apply to hair extensions.

All our Artists come with a full kit of premium luxury products. However, feel free to let the Artist know if you wish to use your own personal product.

If you have any allergies or preferences, please advise us in the notes section on the App. We have an array of makeup Artists with varied kits to suit different clients.

LUXIT works with five-star hotels across Australia.

LUXIT specialises in luxury brand activations across Australia, partnering with premium skincare, cosmetics, fashion and jewellery brands to create unforgettable customer experiences. Our expert mobile beauty, wellness and lifestyle professionals deliver in-room treatments, live demonstrations, pop-up activations and corporate wellness events directly to five-star hotels, residences and venues. From skincare product launches and fashion collaborations to VIP styling sessions and exclusive wellness activations, LUXIT ensures every event reflects your brand identity while engaging audiences with precision, creativity and discretion.

Every LUXIT professional is carefully selected, fully vetted, and experienced, with qualifications including police checks, first aid, and industry accreditation. This ensures our clients enjoy both peace of mind and the highest professional standards.

Unlike standard mobile services, LUXIT positions itself as a luxury concierge, delivering curated, hotel-standard experiences. We combine convenience with expertise, working with global brands and five-star hotels to guarantee a premium, tailored service every time.

Yes. LUXIT services operate nationwide, including Sydney, Melbourne, Brisbane, and other key cities, ensuring that five-star hotel partners, residences, and private clients can access our premium mobile services wherever they are.

Our curated services include luxury hair and makeup, professional massage therapy, wellness sessions such as yoga and Pilates, nanny services, and bespoke lifestyle experiences. Every service is designed to deliver convenience without compromising on quality, creating a five-star experience anywhere.

LUXIT was founded by Fabiola Gomez, a former lawyer turned entrepreneur, who identified the need for a premium, on-demand beauty and wellness concierge. Her experience in the fashion and business industries shaped the vision of creating a service that brings five-star quality directly to clients’ homes, hotels and events.

LUXIT delivers corporate wellness events that integrate both on-site massage and in-office makeup to drive different but complementary outcomes for your teams and clients. Corporate massages are high-impact for stress reduction, recovery and mental reset, ideal for wellness days, peak periods, restructures or project close-outs, signalling a genuine commitment to employee wellbeing and performance. In-office makeup, grooming and styling bars are more visible and brand-forward, perfect for town halls, media days, leadership offsites, content shoots and client-facing events where confidence, polish and camera-readiness matter. Together, these experiences turn your office or event into a curated wellness and beauty hub: massage drives calm, focus and retention; makeup and grooming drive presence, brand alignment and shareable moments. LUXIT designs, staffs and manages both streams end-to-end so corporates can deploy scalable, on-brand wellness events that combine immediate wellbeing benefits with elevated, luxury presentation.description

Item des

cription

Yes. LUXIT operates seven days a week across its service areas. Our team of expert therapists and artists is available for at-home and in-hotel appointments every day, including weekends and public holidays, subject to therapist availability and local scheduling.