We operate from 7 am - 10 pm, 7 days a week. Booking after Service Hours will incur a $150 per hour fee. All bookings must be confirmed by 8 pm

Yes, you are able to book several services at the same time. Simply book them as separate transactions. Please see our LUXIT packages prior to booking your service.

Yes, you definitely can. At the checkout, after filling in your details, scroll down to the bottom of the page and you will see a section that says ‘Notes’ where you may leave any extra comments for your stylist.

Yes, when making a booking, please ensure you enter the address where you would like the service to be conducted.

Yes, you can. Please call 1300 724 555 as soon as possible and we will make the relevant changes. We also suggest you double check the address to ensure all details are included such as unit or suite number. All time changes must be made between 7 am - 8 pm. Minimum 4 hours notification is needed. Changes will incur $50.

This policy applies to At-Home services only. Services booked at hotels are nonrefundable once confirmed. At LUXIT we understand if something comes up unexpectedly for you. You are able to postpone your booking if you notify us via email at bookings@luxit.com.au 72 hours prior to your booking. We will then allocate a credit code for you to use within 6 months of the original booking date. If the cancellation is within 72 hours, you will, unfortunately, forfeit your booking – if this is the case, we recommend you gift your booking to a family member or friend.

Yes, with enough notice, we can ensure you have the same Artist. Please leave a note when booking on the app, or please call 1300 724 555.

LUXIT is always willing to accommodate for you. If the Artist/Technician is required to wait more than 15 minutes you may be charged an additional waiting fee. However, if the Artist is required to wait more than 30 minutes you may risk forfeiting your booking.

At LUXIT we welcome all feedback. The LUXIT app gives you the opportunity to leave a comment and a star rating for your booking experience. Alternatively, you can e-mail us on bookings@luxit.com.au and also review us on Google, Tripadvisor and Facebook.

We specialise in the metropolitan areas of capital cities across Australia. If you are outside the metropolitan areas, please e-mail bookings@luxit.com.auor call 1300 724 555 for further enquiries.

Some LUXit services are available for children. However, adultsupervision will be required whilst the booking is in session.

The LUXit Artist shall take care of everything. The Artist will require an area to set up and place their equipment/makeup/tools. Please see the App for any tips to keep in mind before a particular service, such as a spray tan or a blow dry.

You can add notes to your booking or e-mail bookings@luxit.com.au or call 1300 724 555.  Additionally, once the Artist is on their way you can call and text them via the App.

Our prices are fixed, however, if your hair falls below the shoulder blades, a $70 surcharge will apply to allow our hairdresser the additional time needed to style your hair to perfection. Please note a $70 surcharge will also apply to hair extensions.

All our Artists come with a full kit of premium luxury products. However, feel free to let the Artist know if you wish to use your own personal product.

If you have any allergies or preferences, please advise us in the notes section on the App. We have an array of makeup Artists with varied kits to suit different clients.