Terms & Conditions

BOOKINGS

  • All bookings require a minimum of 2 hours’ notice.
  • All bookings must be confirmed before 8 pm.
  • Urgent bookings (within the hour) will incur a $100 fee. After-hour bookings will incur a $150 p/h fee as a courtesy to our team.
  • Please note there is a 1.65% surcharge on all card payments.

CHANGES

  • All booking changes must be made between 7am & 8pm. All booking changes require a minimum of 4 hours notice.
  • All booking changes will incur a $50 fee.
  • If the Artist/Therapist is required to wait, a $150 p/h waiting fee will be incurred.

 

Cancellation Policy

All bookings are non-refundable. A 20% surcharge will apply for all bookings during Public Holidays. Special rates apply on Christmas Eve, Christmas Day, New Years Eve, New Years Day, Good Friday and Easter Sunday.