Terms & Conditions

BOOKINGS

  • All bookings require a minimum of 2 hours’ notice.
  • All bookings must be confirmed before 8 pm.
  • Urgent bookings (within the hour) will incur a $100 fee. After-hour bookings will incur a $150 p/h fee as a courtesy to our team.
  • Please note there is a 1.65% surcharge on all card payments.

CHANGES

  • All booking changes must be made between 7am & 8pm. All booking changes require a minimum of 4 hours notice.
  • All booking changes will incur a $50 fee.
  • If the Artist/Therapist is required to wait, a $150 p/h waiting fee will be incurred.

 

Cancellation Policy

All bookings are non-refundable. A 20% surcharge will apply for all bookings during Public Holidays. Special rates apply on Christmas Eve, Christmas Day, New Years Eve, New Years Day, Good Friday and Easter Sunday.

By confirming your booking, you acknowledge and accept LUXit’s non-refundable cancellation policy. Changes to bookings must be made at least 72 hours in advance.